Diagnostic Labor & Cleaning

This service includes professional inspection and basic internal cleaning of eligible bean-to-brew coffee machines to identify operational issues and ensure proper performance.

A qualified technician will evaluate the machine, identify potential faults, and perform necessary cleaning to support accurate diagnostics. Findings may be used to recommend additional repairs or part replacements if required.

Service Notes

• Covers diagnostic labor and basic cleaning only
• Does not include repairs or replacement parts
• Additional services may be recommended based on inspection results

Upon purchase of this service, a prepaid shipping label will be provided via email for sending the machine in for servicing. Packaging and shipping materials are not included. We recommend retaining the original packaging, as it offers optimal protection during transit and can be reused for service shipments.

Please contact customer support if you need confirmation that this service applies to your machine.